Oscar Meza Guedez
Oscar Meza Guedez
About

Solution Architect with 8+ years at Microsoft across partner architecture, enterprise sales, and technical support. Specializes in translating business needs into scalable AI, Modern Work, and Microsoft 365 solutions, and in building repeatable frameworks that improve partner readiness, accelerate deployment, and drive measurable adoption. Strongest in roles that combine solution design, stakeholder alignment, and go-to-market execution.

Skills
Partner Enablement Technical Readiness Copilot & M365 Expertise Solution Architecture GTM Strategy & Execution Enterprise Sales AI Adoption & Strategy Cross-Functional Leadership Bilingual: English & Spanish
Work Experience
May 2024 — Nov 2025
Microsoft
Partner Solution Architect
San Francisco, CA (Remote) Served as the technical bridge between Microsoft and its partner ecosystem, translating product strategy into partner-ready architecture and enablement programs across Modern Work and AI.
  • Assessed technical readiness across 50+ Microsoft partners, identifying architecture, identity, and governance gaps for Microsoft 365 Copilot deployments and reducing partner deployment timelines by 10%
  • Designed scalable partner enablement frameworks that standardized architecture practices for Modern Work and AI solutions, increasing successful partner deployments by 10%
  • Led architecture validation and solution design reviews across partner-led implementations, producing deployment roadmaps that accelerated solution adoption by 25%
  • Collaborated with Microsoft product and engineering teams to translate partner deployment feedback into product readiness improvements, influencing enhancements across Modern Work workloads
  • Facilitated partner capability assessments and developed AI maturity and practice development frameworks that gave partners a structured path to deployment, go-to-market readiness, and co-sell activation
  • Developed a Copilot Practice Evaluation Framework used globally to qualify hundreds of partners for funded Copilot engagements
Apr 2021 — Sep 2023
Microsoft
Enterprise Account Manager
San Francisco, CA — 555 California St Responsible for growing and retaining a strategic book of enterprise business, serving as the primary relationship owner across sales, planning, and solution alignment.
  • Managed a portfolio of 100 enterprise customers generating $1M in annual revenue, consistently achieving quarterly revenue targets of $250K per quarter
  • Identified and executed upsell and cross-sell opportunities across Microsoft SaaS offerings, driving 20% year-over-year revenue growth across the portfolio
  • Leveraged CRM analytics and pipeline forecasting tools to identify high-value opportunities, improving revenue predictability and achieving 90%+ forecast accuracy
  • Led complex B2B SaaS sales cycles in collaboration with solution specialists and partners, structuring technical engagements that reduced sales cycle timelines by 15%
  • Delivered executive-level account planning and solution presentations that expanded Microsoft solution adoption across 35% of managed accounts
  • Built cross-functional engagement models with partner and technical teams that improved alignment across sales, architecture, and delivery functions
Mar 2016 — Apr 2021
Microsoft
Technical Advisor
San Francisco, CA — 555 California St Provided technical support across a high-volume case environment, managing incidents end-to-end while working closely with engineering to resolve product issues.
  • Resolved complex Microsoft 365, Outlook, and Teams incidents within an SLA-driven support environment, maintaining 95%+ SLA compliance across high-priority enterprise cases
  • Managed 40 active technical cases per week, diagnosing cross-platform cloud and endpoint issues across Microsoft 365 environments and ensuring rapid resolution through structured escalation
  • Collaborated with Microsoft engineering teams to investigate product defects and escalate critical incidents, contributing to 20+ documented product fixes and service improvements
  • Authored troubleshooting documentation and knowledge base articles that reduced repeat support incidents by 5% across common Microsoft 365 deployment issues
  • Managed the full lifecycle of technical cases using CRM tools, improving operational efficiency and reducing average case resolution time by 20%
Education
Degree
Networking & Information Technology
Specialization in Cybersecurity
Certifications
M365 Fundamentals ↗ AI Business Professional ↗ Security & Compliance ↗
Azure AI ↗ Data Science SQL
Oscar Meza Guedez